Shipping Policy

Order Fulfillment

All CEBASTIAN Co. pieces are made to order through our print-on-demand fulfillment partner. Most orders take 3-7 business days to be printed, packed, and prepared for shipment before they leave the facility.

Estimated Shipping Times

• USA: 3-4 business days after fulfillment

Shipping timelines are estimates, not guarantees. Carrier delays, weather, and peak-season volume can affect final delivery time.

Where We Ship

CEBASTIAN Co. currently ships to addresses within the United States only. International shipping is not available yet.

Order Tracking

You will receive a tracking link by email as soon as your order ships. If you have questions about your shipment or tracking status, contact us at hello@cebastianco.com and include your order number.

If Your Order Has Not Arrived

If your order should have arrived by now, please work through these steps before contacting support:

• Double-check your shipping confirmation email for address mistakes
• Ask your local post office or carrier whether they are holding the package
• Check with neighbors in case the courier delivered it nearby

If the shipping address was correct and the package still cannot be located, email hello@cebastianco.com with your order number and we will help investigate. If the address entered at checkout was incorrect, we can usually arrange a replacement order, but the new shipping cost will be your responsibility.

Wrong, Lost, or Damaged Shipments

If your order arrives damaged or you receive the wrong product, contact hello@cebastianco.com within 7 days of delivery. Include your order number and clear photos so we can work with our fulfillment partner and resolve it quickly.