Get in Touch
Questions about your order, sizing, or a collaboration idea? We're here. Real people, real answers, no bots.
Email Us
For order inquiries, support, or anything else:
hello@cebastianco.com
Response Time
We typically respond within 24 hours during business days (Mon–Fri). Orders placed on weekends are processed the next business day.
Order Support
Have your order number ready. You can find it in your confirmation email or in your account dashboard.
Before You Reach Out
Where is my order?
Once your order ships, you'll receive a tracking email. Print-on-demand items typically take 3–7 business days to produce, plus shipping time.
What's your return policy?
Because items are made to order, we do not offer general returns or exchanges for change of mind or incorrect size selection. If an order arrives wrong, damaged, or mislabeled, we will help. Full returns policy →
How do sizes run?
Our pieces generally run true-to-size. Check the size guide on each product page for exact measurements. When in doubt, size up for a relaxed streetwear fit. View size guidance →
Can I cancel or modify my order?
Since items are made-to-order, we can only cancel within 2 hours of purchase. Email us immediately and we'll do our best.
Send Us a Message
Fill out the form below and we'll get back to you.
Wholesale & Collaborations
Interested in stocking CEBASTIAN Co. in your store, or have a creative collaboration in mind? We're selectively open to partnerships that align with our brand vision. Hit us up.
collab@cebastianco.com